ProviderDirectory | Providers – Amerigroup
  • PCP, Specialist, Hospital, Facility, Laboratory

    Use our online provider directory to search for a PCP or Specialist
    Search Now
    Download a PDF version of the directory for your product
    Florida
    OR

    Pharmacy

    Pharmacy Benefits in Florida are provided through Caremark

    • Member questions: 1-800-600-4441 (TTY 1-800-855-2880)
    • Helpdesk (pharmacies only): 1-800-364-6331
    • Medicare members should call 1-866-805-4589 (TTY 1-800-855-2880) 7 days a week from 8:00 AM to 8:00 PM



    Dentist

    Dental benefits for both Medicaid and Medicare are provided through DentaQuest 1-877-468-5581



    Vision Care

    Vision benefits in Florida are provided through eyeQuest 1-888-696-9551.

  • PCP, Specialist, Hospital, Facility, Laboratory

    Use our online provider directory to search for a PCP or Specialist
    Search Now
    Download a PDF version of the directory for your product
    Georgia
    OR

    Pharmacy

    Pharmacy benefits in Georgia are provided through Caremark

    • Member questions: 1-800-600-4441 (TTY 1-800-855-2880)
    • Helpdesk (pharmacies only): 1-800-364-6331
    • Medicare members should call 1-866-805-4589 (TTY 1-800-855-2880) 7 days a week from 8:00 AM to 8:00 PM

    Dentist

    Dental benefits are provided through Scion

    • Member questions: 1-800-608-9563 (TTY 800-508-6975)
    • Monday through Friday from 8:00 AM to 8:00 PM.

    Vision Care

    Amerigroup members in Georgia receive routine vision services through Avesis Vision.

    Call Avesis Member Services at 1-800-828-9341 for help finding an Amerigroup network eye doctor in your area.

  • PCP, Specialist, Hospital, Facility, Laboratory

    Use our online provider directory to search for a PCP or Specialist
    Search Now
    Download a PDF version of the directory for your product
    Kansas
    OR

    Pharmacy

    Pharmacy benefits in Kansas are provided through Caremark

  • PCP, Specialist, Hospital, Facility, Laboratory

    Use our online provider directory to search for a PCP or Specialist
    Search Now
    Download a PDF version of the directory for your product
    Louisiana
    OR

    Pharmacy

    Amerigroup Louisiana provides the pharmacy benefit.

    • Find a participating pharmacy online
    • Member questions: 1-800-600-4441 (TTY 1-800-855-2880)
    • Caremark Pharmacy Help Desk (pharmacies only): 1-800-364-6331
    • Pharmacy prior authorization requests or other provider inquiries: 1-800-454-3730

    Please be advised our participating pharmacy network will continue to change. If you have questions about participating pharmacies, call us at 1-800-454-3730 for more information.


    Dentist

    Looking for a Dentist?

    • Some services are covered through the Louisiana State Plan or fee-for-service
    • Medicaid instead of Amerigroup Louisiana. These services are called carved-out
    • services. These services will be paid for by the Louisiana Department of Health
    • and Hospitals (DHH) on a fee-for-service basis. For details on how and where to
    • access dental services, call the Louisiana DHH at 1-888-342-6207.


    Vision Care

    Vision benefits in Louisiana are provided by Block Vision. Amerigroup members under 21 years old receive routine vision services.

    • Member questions: 1-800-787-3157 (TTY 1-800-735-2258), Monday through Friday from 7:00 a.m. to 7:00 p.m. Central time.


    Transportation

    Non emergent transportation benefits in Louisiana are provided by LogistiCare Solutions.

    • Please contact LogistiCare Solutions toll free at 1-866-430-1101 (TTY 1-866-288-3133) for help. If you have an emergency and need transportation, call 911 for an ambulance.


  • PCP, Specialist, Hospital, Facility, Laboratory

    Use our online provider directory to search for a PCP or Specialist
    Search Now
    Download a PDF version of the directory for your product
    Maryland
    OR


    Pharmacy

    Pharmacy benefits in Maryland are provided through Caremark

    • Member questions: 1-800-600-4441 (TTY 1-800-855-2880)
    • Helpdesk (pharmacies only): 1-800-364-6331
    • Medicare members should call 1-866-805-4589 (TTY 1-800-855-2880) 7 days a week from 8:00 AM to 8:00 PM


    Dentist

    Dental benefits are provided through DentaQuest

    • Member questions: 1-800-720-5949
  • PCP, Specialist, Hospital, Facility, Laboratory

    Use our online provider directory to search for a PCP or Specialist
    Search Now
    Download a PDF version of the directory for your product
    Nevada
    OR


    Pharmacy

    Pharmacy benefits in Nevada are provided through Caremark

    • Member questions: 1-800-600-4441 (TTY 1-800-855-2880)
    • Helpdesk (pharmacies only): 1-800-364-6331


    Dentist

    Dental benefits are provided through Scion

    • Member questions: 1-877-378-5302


    Vision Care

    Amerigroup members in Nevada receive routine vision services through eyeQuest

    • Member questions: 1-888-300-9025 (TTY 1-800-466-7566), Monday through Friday from 5:00 a.m. to 5:00 p.m. Pacific time
  • PCP, Specialist, Hospital, Facility, Laboratory

    Use our online provider directory to search for a PCP or Specialist
    Search Now
    Download a PDF version of the directory for your product
    New Jersey
    OR


    Pharmacy

    Pharmacy benefits in New Jersey are provided through Caremark

    • Member questions: 1-800-600-4441 (TTY 1-800-855-2880)
    • Helpdesk (pharmacies only): 1-800-364-6331
    • Medicare members should call 1-866-805-4589 (TTY 1-800-855-2880) 7 days a week from 8:00 AM to 8:00 PM


    Dentist

    Medicaid, SCHIP, NJ FamilyCare and Medicare

    • Dental benefits are provided through Healthplex
    • Member questions: 1-800-720-5352 (TTY 1-800-662-1220)
  • PCP, Specialist, Hospital, Facility, Laboratory

    Use our online provider directory to search for a PCP or Specialist
    Search Now
    Download a PDF version of the directory for your product
    New York
    OR


    Pharmacy

    Pharmacy benefits in New York are provided through Caremark and Express Scripts

    • Visit the Caremark website to search for a pharmacy (for legacy HealthPlus Amerigroup Medicaid, Family Health Plus and Child Health Plus members).
    • Visit Express Scripts to find a pharmacy (only for transitioned Empire Blue Cross Blue Shield Child Health Plus members).

    Questions?

    Members:

    • Medicaid, Child Health Plus and Family Health Plus members please call 1-800-600-4441 (TTY 1-800-855-2880), Monday through Friday, from 9:00 a.m. to 6:00 p.m.
    • Medicare members please call 1-866-805-4589 (TTY 1-800-855-2880), 7 days a week from 8:00 a.m. to 8:00 p.m.

    Pharmacies:

    • Caremark Pharmacy Helpdesk: 1-800-364-6331 (for Legacy HealthPlus Amerigroup Medicaid, Family Health Plus and Child Health Plus members)
    • Express Scripts Pharmacy Helpdesk: 1-800-824-0898 (only for transitioned Empire Blue Cross Blue Shield Child Health Plus members)


    Dentist

    Dental benefits are provided through Healthplex

    • Member questions: 1-800-468-9868 (TTY 1-800-662-1220)

    Vision Care

    • Routine Vision benefits are provided through Block Vision
    • Member questions: 1-800-428-8789 (TTY 1-800-735-2258)

  • PCP, Specialist, Hospital, Facility, Laboratory

    Use our online provider directory to search for a PCP or Specialist
    Search Now
    Download a PDF version of the directory for your product
    Tennessee
    OR

    Pharmacy

    Do you have questions about Pharmacy or other benefits? You can call the TennCareSM Family Assistance Center (toll free) at 1-866-311-4287.

    Your pharmacy benefits are provided through the State. To learn more, CLICK HERE


    Dentist

    Medicaid (under 21)

    • Dental benefits are provided through TennDent
    • Member questions: 1-877-418-6886

    Medicare

    • Dental benefits are provided through DentaQuest
    • Member questions: 1-888-291-3758
  • PCP, Specialist, Hospital, Facility, Laboratory

    Use our online provider directory to search for a PCP or Specialist
    Search Now
    OR

    Pharmacy

    Pharmacy benefits in Texas are provided through Caremark

    • Caremark Pharmacy Search
    • Or Call Customer Service (7 days a week from 8:00 AM to 8:00 PM)
    • Medicaid Members: 1-800-600-4441
      • (TTY 1-800-855-2880)
    • Medicare Members:1-866-805-4589
      • (TTY 1-800-855-2880)
    • Helpdesk (pharmacies only): 1-800-364-6331


    Dentist

    Dental benefits in Texas are provided as follows:

    • Texas Health Steps provides dental benefits for STAR (under 21) and STAR+PLUS
    • (under 21):
      • Member questions: 1-877-THSteps (847-8377)
    • Health Velocity provides dental benefits for STAR (21 and over) and STAR+PLUS
    • (21 and over):
      • Member questions: 1-800-365-3527
    • CHIP Dental (Texas) provides dental benefits for CHIP:
      • Member questions: 1-866-561-5892 (TTY 1-800-735-2922)
    • No dental benefits provided for CHIP Perinate
    • Health Velocity provides dental benefits for Medicare:
      • Member questions: 1-800-365-3527 (TTY 1-800-547-4346)

    Vision Care

    Vision benefits for members are provided through Block Vision.

    • Member questions: 1-800-428-8789 (TTY 1-800-735-2258), Monday through Friday from 7 a.m. to 7 p.m. Central time

  • PCP, Specialist, Hospital, Facility, Laboratory

    Looking for a Regional Support Network (RSN) Provider?

    The Department of Social and Health Services.

    Use our online provider directory to search for a PCP or Specialist
    Search Now
    Download a PDF version of the directory for your product
    Washington
    OR

    Pharmacy

    Pharmacy benefits in Washington are provided through Caremark.

    • Caremark Pharmacy Search
    • Or call Customer Service (Monday through Friday from 8:00 a.m. to 5:00 p.m. Pacific
    • time)
    • Healthy Options and Basic Health members: 1-800-600-4441 (TTY 1-800-855-2880)
    • Helpdesk (pharmacies only): 1-800-364-6331
    • Prior Authorization Helpdesk: 1-800-454-3730


    Dentist

    Dental benefits for Healthy Options members under age 21 are covered through fee-for-service Medicaid instead of Amerigroup Washington.

    If you need help finding a dentist or have questions, call Medicaid Customer Service at 1-800-562-3022 (TTY 1-800-848-5429).


    Vision Care

    Vision benefits in Washington are provided through Ocular Benefits.

    • Healthy Options members receive routine eye exams and fitting services. You do not
    • need a referral for vision care.
    • You can call them at 1-866-416-0153 for help.