Please refer to the Preferred Drug List (PDL) when prescribing for our members. This guide does not contain a complete list of drugs; rather, it lists the preferred drugs within the most commonly prescribed therapeutic categories.
Though most medications on the PDL are covered without Prior Authorization (PA), a few agents will require you to contact our Pharmacy Department for authorization. You can reach our Pharmacy department at 1-800-454-3730 between 8:00 a.m. and 11:00 p.m. Eastern time Monday through Friday and 10:00 a.m. to 6:00 p.m. Eastern time on Saturday and Sunday. You can also fax your PA request to our Pharmacy department:
- Florida: 1-844-494-8345 for Retail Prior Authorization and 1-844-509-9862 for Medical
- Georgia: 1-844-490-4736 for Retail Prior Authorization and 1-844-490-4870 for Medical Injectables
- Kansas: 1-844-512-8999 for Retail Prior Authorization and 1-844-512-7028 for Medical Injectables
- Maryland: 1-844-490-4871 for Retail Prior Authorization and 1-844-490-4873 for Medical Injectables
- New Jersey: 1-844-509-9863 for Retail Prior Authorization and 1-844-509-9865 for
- Texas: 1-844-474-3341 for Retail Prior Authorization and 1-844-512-8995 for Medical Injectables
- Washington: 1-844-493-9207 for Retail Prior Authorization and 1-844-493-9209 for Medical Injectables
Please refer to the formulary when prescribing for Amerigroup Medicare members. Though most medications on the formulary are covered without Prior Authorization (PA), a few agents will require you to obtain an authorization. For Amerivantage Part B, contact Provider Services department 1-866-805-4589 Option 5, from 8:00 a.m. to 8:00 p.m. local time, Monday through Friday. For Amerivantage Part D, contact Express Scripts Provider Services at 1-800-338-6180 24 hours a day, 7 days a week. The prior authorization form can be found on the left side of this page.
Medicare Part D Rx Coverage Determinations and Appeals
Providers can send a request for a prescription coverage determination or an appeal for a Medicare plan via email rather than fax or phone by sending the request to the following address: firstname.lastname@example.org
Express Scripts, Inc. is a separate company that provides pharmacy services and pharmacy benefit management services on behalf of health plan members.