News & Announcements

Do more online by registering for Provider Self-Service

Through Provider Self-Service, you can:
  • File and check the status of medical claims
  • NEW — Submit Claims Payment Disputes electronically via Availity
  • Verify eligibility
  • Request precertification
    • Billing at Group level, include Group NPI
    • Billing at Individual Practitioner level, include individual NPI
  • And much more!

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If you need an Availity ID, visit to register today.

Visit Frequently Asked Questions about Availity for more information.

Provider Self-Service

 Provider Resources & Documents

expand Amerigroup Iowa System Configuration Updates
expand Amerivantage Dual Coordination (HMO- D-SNP)
Evidence of Coverage
Medicare Provider Manual
Behavioral Health Discharge Note Form
Medicare Advantage - Request for Authorization: Psychological Testing
Authorization Form
Medicare Advantage — 2021 Service Area and Benefit
BH OP Treatment Form
Reference Guide: Payer Spaces — Remittance inquiry
New Provider Orientation-Amerivantage Dual Coordination (HMO D-SNP)
expand Behavioral Health
Mental Health Outpatient Treatment Form-hawk-i
Behavioral Health Discharge Note-hawk-i
Psychological Testing Request for Authorization-hawk-i
Coordination of Care Form-hawk-i
Neuropsychological Testing Request for Authorization-hawk-i
PMIC Referral Process for DHS and JCO
Behavioral Health - Medicaid Covered Benefits
Habilitation Services Criteria Utilization Management Guidelines
Child Mental Health Waiver Guideline
Crisis Stabilization Management Guidelines
Crisis Services Clinical Criteria
BH Interactive Care Reviewer Training Presentation
Initial Review Form for Inpatient and Partial Hospital Programs
expand Claims Submission and Reimbursement Policy
Electronic Data Interchange (EDI)
Claims and Billing Reference Manual
Claim for Targeted Medical Care Form
expand Clinical Practice Guidelines
Clinical Practice Guidelines Matrix
expand Critical Incident Form
Critical Incident Form
expand Disease Management
About Disease Management
Provider Rights and Responsibilities
expand EPSDT
EPSDT Reminder Program
expand Find Your Provider Representative
Hospital System Statewide Network Manager
For Ancillary Provider Questions: Statewide Ancillary Network Managers
Patient Centered Care Consultant Regions- Quality Management
expand Forms
Sterlization Consent
Recoupment Notification Form-hawk-i
Overpayment Refund Notification Form-hawk-i
Practice profile update form
Primary Care Provider Change Request Form-IA Health Link
Critical Incident Form
Authorized Representative Managed Care Appeals Form
Sign up to receive email from Amerigroup Iowa, Inc.
expand Health Home
Health Homes Brochure
Integrated Health Home Contact Information List
expand Long Term Services and Supports (LTSS)
CDAC Daily Services Record Form
expand Manuals & Referral Directories
Iowa Provider Manual
Medicare Provider Manual
expand Maternal Child Program
Newborn notification of delivery form
Guidelines on cervical length (CL) screening
Reimbursement for early elective deliveries
New Baby, New Life Provider Booklet
expand Medical Management Model
Care Management
Medical Management Model
expand Newsletters - Archived
Provider News Issue 1 2016
Provider News Issue 3 2016
2017 Quarter 1 Provider Newsletter
2017 Quarter 3 Provider Newsletter
February 2018 Provider Newsletter
June 2018 Provider Newsletter
October 2018 Provider Newsletter
February 2019 Provider Newsletter
June 2019 Provider Newsletter
October 2019 Provider Newsletter
expand Newsletters - Current
February 2020 Provider Newsletter
June 2020 Provider Newsletter
September 2020 Provider Newsletter
November 2020 Provider Newsletter
January 2021 Provider Newsletter
expand Pharmacy
Preferred Drug List Informational Letters
Pharmacy Prior Authorization Forms
Dual Eligible LINET Program
CDC Guideline for Prescribing Opiods
State PA Criteria
expand Quality Management
Healthy Rewards Flier
expand Quick Tools
Precertification Lookup Tool
Reimbursement Policies
Experimental and Investigational Procedure Codes
expand Screenings
Mood Disorder Questionnaire Bipolar Disorder Screening
Functional Activities Questionnaire
Alzheimer’s Mini-Cog Screening
CRAFFT Adolescent SUD Screening
Vanderbilt Assessment Scales ADHD Screening
expand State Communications
340B Drug Pricing Program
Informational Letters
expand Training Programs
Interpreter Services Desktop Reference Card
IA Nursing Facility Orientation
IA Consumer Directed Attendant Care (CDAC) Orientation
Electronic Filing Options
Caring for Diverse Populations Toolkit
My Diverse Patients Training: Breast Cancer Screening for African American Women
My Diverse Patients Training: Creating an LGBT-Friendly Practice
My Diverse Patients
Improving the Patient Experience CME
Screening Brief Intervention Referral to Treatment (SBIRT)
CME/CEU opportunities
expand Tutorials
Provider Website Guide
Claims Appeal Tutorial
Remittance Viewer Process Guide
Atypical Providers and Availity